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BOOKKEEPER / DEBT COLLECTIONS A busy firm based in Amanzimtoti has a vacancy for an experienced Bookkeeper / Debt Collector for a group of entities. In this role, you will be responsible for bookkeeping and administrative tasks and managing delinquent customer accounts. The position involves communicating with customers, negotiating payment arrangements and addressing queries promptly. Qualifications - Completed Matric. - An accounting qualification would be advantageous. - Proficiency in Microsoft Office – Excel, Outlook and Word. - Proficiency in Sage One Cloud software. - Proficiency in Weconnectu software an advantage. Skills - Ability to work effectively in a fast-paced environment. - Ability to communicate with customers, Attorneys and Management - Ability to handle difficult conversations with empathy and professionalism. - Ability to develop creative solutions to resolve outstanding debts. - Attention to detail and ability to maintain accurate records and reports. - High level of integrity when handling sensitive financial information. Job experience and skills required - A minimum of 5-years’ experience in debt collection, accounts receivable. - Strong bookkeeping experience would be advantageous. - Knowledge of debt collection laws and regulations. - Must be able to communicate fluently in English and Afrikaans (Speak, read & write). - Fully experienced in MS Office - Excel, Outlook & Word. Duties and Responsibilities (Include but are not limited to) - Bookkeeping from source entry to Trial Balance; - Customers (Full Cycle) - Suppliers (Full Cycle) - Debt collection and reducing the companies’ delinquent accounts including: Contacting Debtors: Communicate with customers via phone, email, and mail to discuss overdue payments and arrange payment plans. Payment Processing: Process payments and update account records with accurate information. Account Monitoring: Track the status of delinquent accounts and follow up with customers as needed. Documentation: Maintain accurate records of all interactions with customers, payment agreements, and account statuses. Negotiating Settlements: Work with customers to create feasible payment arrangements and resolve disputes regarding accounts. Attorneys / Legal; Liaise with attorneys in respect of customers handed over for collection. Reporting: Provide regular updates and reports on account statuses to management. Compliance: Ensure all collection activities are conducted in accordance with company policies and applicable laws and regulations. Alert superiors of debtors unwilling or unable to pay when necessary. Package and Remuneration - Market- related based on qualifications and experience. Interested? - Email your CV to jobs@accstaff.co.za If you have not had any response in two weeks, please consider the vacancy application unsuccessful.

Amanzimtoti